In the News

Accanto Systems regularly participates in article placements and interviews. Listed below is a small snapshot of Accanto Systems in the News.

January 20, 2012

Austrian telco signs up Accanto for NGN

H3G Austria has selected Accanto's Adaptive Customer Service Assurance (CSA) platform to provide centralized monitoring to its growing 3G and NGN network in Austria. H3G Austria needs to monitor not only the network and services, but how the end-users were actually experiencing the services to ensure further growth and reduce customer churn.

January 3, 2012

Accanto Selected by H3G Austria for Customer Service Assurance. Reaches Eight New Service Provider Customers in 2011

HELSINKI, Finland, December 29, 2011 - Accanto Systems, a pioneer in Customer Service Assurance solutions for today's converged networks, announced today that H3G Austria has selected Accanto’s Adaptive Customer Service Assurance (CSA) platform to provide centralized monitoring to its growing 3G and NGN network in Austria.

December 23, 2011

Accanto featured in December 2011 B/OSSS Digital Issue

Accanto Systems & VP of Marketing & Product Management , Paolo Trevisan is featured in the latest B/OSS digital issue. In the article “Making Service Assurance Uber Aware” editor, Tim McElligott explains the importance of network management systems having customer-aware and otherwise-aware service assurance systems that enable operators to make faster, more intelligent decision about their networks and services. Read more >>

December 9, 2011

Accanto Joins the Rural Cellular Association in North America

Washington, DC – Accanto Systems has joined RCA (Rural Cellular Association) as an Associate member. In a statement, RCA President & CEO Steven K. Berry said, “I am pleased to welcome Accanto Systems as an Associate member of the organization… Accanto brings unique perspectives and experiences in network provisioning, monitoring and troubleshooting that will be a valuable addition for the entire membership.”

December 5, 2011

Telecomasia.net Reports Accanto’s 5.0 CSA Solution Release

Accanto Systems latest adaptive CSA release adds important LTE and mobile data service analysis capabilities to its CSA network management system. Providing a seamless integration to legacy CSA systems this solution allows for service providers to understand customer usage, device and service behavior in parallel with network quality management.

Link to announcement

September 21, 2011

Accanto Systems Wins B/OSS Live! Excellence Award for Best Customer Experience Improvement

Prestigious award from Billing & OSS World Magazine recognizes improvements in service providers’ business resulting from vendor-enabled initiatives related to its intelligent Customer Service Assurance deployment with Telefonica Germany.

Accanto wins B/OSS Live Excellence Award

August 30, 2011

Mobily Deploys Accanto OSS

HELSINKI -- Accanto Systems, a pioneer in Customer Service Assurance solutions for today's converged networks, announced today that Mobily, the fastest growing mobile company in the Middle East, will be using Accanto's iCSA solution to ensure a high level of quality and performance to their customers using VoIP technology.

Go to Light Reading article

July 6, 2011

Accanto Systems-Oracle Podcast

When callers have a problem with their mobile phones, they tell their friends. Find out what goes on behind the scenes of your calls as Paolo Trevisan explains how Accanto Systems uses Oracle Database 11g to identify and even predict network issues. This helps service providers deliver improved quality of service while reducing costs.

March 30, 2011

Accanto: Network monitoring and testing should move toward 'adaptive customer service assurance'

Service providers must forge new, more “adaptive” approaches to networking monitoring and testing, closely tying network and application performance to the overall customer experience in ways that legacy networks could not but that new IP networks and today’s competitive marketplace require.

Link: Connected Planet’s Susana Schwartz interviews Accanto CMO Paolo Trevisan

March 2, 2011

Accanto Systems an Adaptive Approach to Customer Service Assurance

Accanto Systems has come a long way from its roots as a provider of protocol analyzers. Its focus is now on helping service providers overcome the challenges of offering advanced mobile and wireline services, while maintaining legacy technologies. European Communications interviews Accanto’s CEO, Michele Campriani.

Link: European Communication 2011 M. Campriani Accanto's CEO Interview

July 26, 2010

Accanto Makes Headway into Cable Operators Market with intelligent Customer Service Assurance

HELSINKI, Finland, July 22, 2010 - Accanto Systems, a leader in Customer Service Assurance solutions for today’s converged networks, announced today that it has been selected by two European Cable service providers to supply integrated network monitoring, troubleshooting, service analysis and optimization to their networks with its intelligent Customer Service Assurance (iCSA) advanced monitoring system. Read more >>

June 28, 2010

Accanto Names New Global VP of Marketing

Customer service assurance specialist Accanto Systems has hired Paolo Trevisan to be its vice president of marketing. In his new role, Trevisan will be guiding Accanto’s worldwide marketing strategy, with specific experience in Asia and EMEA. Read more >>

June 10, 2010

Accanto Systems further solidifies customer base in Europe

Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced today that a partnership with distributor Phoenix Datacom resulted in the win of a contract with a global Service Provider for their European subsidiaries serving Business customers. This particular agreement centers on the NeTracker/Pantera protocol analyzers, which are as well a part of Accanto’s award-winning CSA solution. Read more >>

June 9, 2010

Accanto Nabs Service Assurance Deal in Europe

Accanto Systems says its partnership with distributor Phoenix Datacom resulted in the win of a contract with a global service provider for its European subsidiaries serving business customers. This particular agreement centers on the NeTracker/Pantera protocol analyzers, which are as well a part of Accanto’s CSA solution. Read more >>

May 18, 2010

Accanto Unveils New OSSs

HELSINKI -- Accanto Systems, a leader in Customer Service Assurance solutions for today's converged networks, announced two new CSA applications based on its award winning Mobile X-Ray product. The applications represent leading edge innovation and progress achieved through collaborative relationships with key Service Provider customers. Read more >>