HELSINKI, Finland, May 13, 2013 - Accanto Systems, a pioneer in Customer Experience Management solutions for today's converged networks, announced today that it has introduced the intelligent Customer Experience Management (iCEM) platform, designed to streamline operations and enable new revenue-generating services for wireless and wireline operators worldwide.
HELSINKI, Finland—May 13 2013—Comptel Corporation (NASDAQ OMX Helsinki: CTL1V) today announced that it has reached an agreement with Accanto Systems, a pioneer in Customer Experience Management solutions for today's converged networks.
HELSINKI, Finland, May 13, 2013 - Accanto Systems, a pioneer in Customer Experience
Management solutions for today's converged networks, announced today that it
has partnered with Actian Corporation to use its Vectorwise analytic database
technology in its intelligent Customer Experience Management (iCEM) monitoring
and analysis platform.
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In the latest edition of Vanilla Plus, Accanto’s Michele Campriani explains how Customer Service Providers (CSPs) are rising to the challenge of delivering high quality users experiences in the 4G world and using customer service assurance to monetize their customer data, tap into new revenue streams and compete more effectively with Over-The-Top providers.
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